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FAQs

Kapwa Star has a strict anti-harassment and anti-bullying policy. Reviews that contain harassment, hate speech, or personal attacks may be removed.

No. Businesses cannot pay to remove or alter reviews. However, businesses may report reviews that violate platform guidelines.

Our moderation team reviews reported content and determines whether the review should remain or be removed.

Business owners can submit their business listing directly through the platform.

Yes. Users or business owners may submit listings, but business owners can claim their listings to manage them.

Business owners can claim their listing and verify ownership to manage their business profile.

A Verified badge means the business owner has confirmed their identity and verified that they represent the business listed.

Yes. Because Kapwa Star is an open discovery directory, some listings may appear before the owner verifies the business.

Kapwa Star helps businesses gain visibility, connect with customers, and build credibility through reviews and discovery.

Once you claim and verify your business listing, you can update information such as contact details, hours, photos, and descriptions.